Technical Support

Section 1 – Customer Details
Surname Name*
First Name(s)*
Phone*
Mobile*
Email*
Are you an existing customer?*
Section 2 – Account Terms and Conditions
- Labour charges apply, except in the case of approved warranty claims.
- Lead time for technical support is generally 1-2 business days for non-emergency matters.
Agreement*
- I have read, understand and accept the above Account and Conditions
Section 3 – Job Location Details
Job Location Address*
Suburb*
Postcode*
Section 4 – Job/Task Description
Briefly describe the reason you would like Technician Support
Emergency Callout Surcharge
- I require priority / same day service, I understand that this incurs an Emergency Callout Surcharge in addition to the standard callout rate.
Section 5 - Declaration
Name of person completing form*
I hereby declare that I am the lawful occupier of the property details provided.*
- I hereby declare that I am the lawful occupier of the property details provided.
I authorise representatives of Toowoomba Protective Services to contact me via the contact details provided in this form in relation to this job.*
- I authorise representatives of Toowoomba Protective Services to contact me via the contact details provided in this form in relation to this job.
I understand that a request for confirmation may be emailed to the address supplied for contact details, and that this Service Call Request may not be formerly accepted until a response is received along with all requested documents.*
- I understand that a request for confirmation may be emailed to the address supplied for contact details, and that this Service Call Request may not be formerly accepted until a response is received along with all requested documents.
Section 6 – Submission
Thank you, for your support Request.
You will receive a confirmation of job submission within 24 - 48 hours unless you have specified the emergency call out option.
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Email
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