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Home
Customer Support
Technical Support
Maintenance and Repairs
Change Order
Update Monitoring Details
Voice Code
New Service Enquiry
Our Services
Contact Us
Maintenance & Repairs
Section 1
Business Name (if applicable)
Contact Person Name
*
Phone
*
Mobile
*
Email
*
Section 2 – Account Terms and Conditions
Labour charges apply, except in the case of approved warranty claims.
Emergency Call-out requests attract an additional surcharge. Emergency Callout’s are available within the Toowoomba area, during business hours and on a same day basis. While we will employ our best efforts to guarantee same day response for Emergency Callouts, attendance is subject to operational availability and may not always be possible, in which case the following business day will be assured in most cases.
Travel outside of the Toowoomba incur travel fees.
All accounts are 14-day terms COD or Prepaid via Card Details unless an account is prior approved, in which case the terms of the account by default are 14-days and a direct debit authority must be provided regardless.
Lead time for attendance is generally 2-5 business days for non-emergency attendances.
Agreement
*
I have read, understand and accept the above Account and Conditions
Section 3 – Job Location Details
Job Location Address
*
Suburb
*
Postcode
*
Site Contact Person
*
Site Contact Phone
*
Section 4 – Job/Task Description
Briefly describe the reason you would like a Security Technician to attend.
Emergency Callout Surcharge
I require priority / same day service, I understand that this incurs an Emergency Callout Surcharge in addition to the standard callout rate.
Section 5 - Declaration
Name of person completing form
*
I hereby declare that I am an authorised representative of the Company Name provided.
*
I hereby declare that I am an authorised representative of the Company Name provided.
I authorise representatives of Toowoomba Protective Services to contact myself and the contact persons listed in this form in relation to this job.
*
I authorise representatives of Toowoomba Protective Services to contact myself and the contact persons listed in this form in relation to this job.
I authorise representatives of Toowoomba Protective Services to contact myself and the contact persons listed in this form in relation to this job.
*
I understand that a request for confirmation may be emailed to the address supplied for the company details, and that this Service Call Request may not be formerly accepted until a response is received along with all requested documents.
Section 6 – Submission
Thank you for your Service Call Request.
Thank you, for your Service Call Request.
You will receive a confirmation of job submission within 24 - 48 hours unless you have specified the emergency call out option.
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Name
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